Corven & Ashby, cost and risk advisory

A construction substitution request, and who benefits from it

Procurement and buyout

A construction substitution request arrives with a reason attached, and the reason is almost always availability or lead time. Both are frequently true. What is rarely addressed is who keeps the difference in cost, because after award the substitution is negotiated rather than competed.

Before award and after award are different transactions

A substitution proposed during tender is competitive. The bidder offers an alternative, the owner can compare it against bids that used the specified product, and any saving shows up in the bid price because the bidder is trying to win.

A substitution proposed after award is not competitive at all. The trade contract is signed at a price based on the specified product. If a cheaper product is substituted, the difference belongs to whoever the contract says it belongs to, and most contracts do not say.

That silence is the whole issue. An owner who approves a substitution on quality grounds, believing they are being helpful about a lead time problem, may be approving a change that improves somebody margin by six figures.

This is not usually a scheme. The trade contractor has a genuine availability problem, proposes a product it can get, and the price difference is simply not mentioned because nobody asked.

But the asymmetry is real, and it runs one way. Substitutions that cost more arrive as change order requests. Substitutions that cost less arrive as technical submittals.

The three reasons given, and how much weight each deserves

Lead time. The most common and usually the most genuine. A specified product with a 34 week lead time on a job that needs it in 20 is a real problem and a substitution may be the right answer.

The question to ask is when the lead time became known. A lead time discovered at submittal, four months after award, on a package where the contractor knew the schedule at bid, is a different conversation from one caused by a genuine market change.

Availability. The product is discontinued, the manufacturer has stopped serving the region, or the model has been superseded. Verifiable in one phone call, and worth verifying.

Improvement. The proposed product is asserted to be better, or equal and more suitable. Treat with care. A genuine improvement usually comes with a price increase, and an improvement that happens also to be cheaper deserves a closer look at the performance comparison.

None of the three is a reason to refuse. All three are reasons to ask what the price difference is before deciding.

The three questions that decide a construction substitution request

What is the cost difference, stated as a number. Not whether there is one. The number. A request that will not produce it has answered the question.

What does it change elsewhere. Products have interfaces. A different rooftop unit has a different weight, a different curb and a different electrical characteristic. A different light fixture has a different aperture and may change the ceiling. The substitution is cheap and the consequences are not, and the consequences usually arrive as separate changes from other trades months later.

Who carries the consequential design cost. Somebody has to check the structure, revise the reflected ceiling plan or recalculate the circuit. If the contract is silent, the owner will end up paying the design team for it and will not connect that invoice to the substitution that caused it.

Those three questions take a single email and they change the economics of the request entirely. Most substitutions survive them. The ones that do not were not about lead time.

A worked example

Example only$285K

Illustrative figures. Not taken from any client project and not a quotation.

A 240 key hotel. Nine substitution requests arrive between months six and eleven, covering lighting, door hardware, guest room plumbing fixtures, rooftop equipment and corridor carpet.

All nine cite lead time. Seven are genuine.

The owner approves all nine on the technical merits, with the design team confirming each proposed product is equivalent.

Nobody asks for a price difference on any of them. The aggregate difference, established later during a closeout audit, is $285,000 in favor of the trade contractors.

Two of the nine also produce consequential costs. The rooftop equipment substitution changes the curb size, which becomes a roofing change order of $46,000. The lighting substitution changes the aperture, which becomes a ceiling change of $31,000. Both are paid by the owner as separate changes with no reference to the substitutions that caused them.

The net position is that the owner paid $77,000 in consequential changes to enable $285,000 of savings that went elsewhere.

Nothing improper happened. Nine technical questions were asked and answered as technical questions.

What the contract should say

Four sentences, agreed at signature, settle the whole subject.

Every substitution request must state the cost difference, whether positive, negative or nil, certified by the trade contractor.

Any net saving on a substitution proposed by the contractor accrues to the owner or to the contingency, at the owner election. Where the owner proposes the substitution, the position can differ.

Every request must identify the consequential effects on other trades and on the design, and the proposer carries the cost of establishing them.

A review period is stated in days, after which the request is deemed refused rather than deemed approved.

That last sentence matters more than it looks. Deemed approval provisions, which do appear, mean an owner who is slow to answer has accepted a product change by inaction, and the same dynamic described in missed notice deadlines applies here.

The specification side of the same question

Where the specification was restrictive to begin with, substitution requests are the mechanism by which the restriction gets tested, and often the mechanism by which it quietly disappears.

A project with eleven sole sourced sections will receive substitution requests against most of them, because the trade contractors are working around a restriction nobody could justify in the first place, as described in sole source specifications.

Handling those one at a time, under lead time pressure, at post award prices, is the expensive way to arrive at the same place.

The cheap way is to open the specification before tender, so that the competition happens while the bidders are competing rather than afterwards when only one of them is left.

An owner receiving a steady stream of substitution requests should read it as information about the specification rather than as a series of individual decisions.

The pattern is also worth counting. Nine requests across five packages is a specification finding. Nine requests all against one manufacturer is a supply problem with that manufacturer, and it is worth knowing whether the rest of the building depends on them.

Where a single supplier appears behind several packages, an owner has a concentration they did not choose and did not price, and the substitution log is usually the first place it becomes visible.

The log is also the cheapest record to keep. One row per request: package, product specified, product proposed, reason given, cost difference, consequential effects, date approved. Seven columns, filled in as the requests arrive rather than reconstructed at the end.

An owner with that sheet can answer, in one minute, the question that otherwise takes a closeout audit to answer: what did the building end up containing, and what was the aggregate commercial effect of the fifty product changes nobody looked at together.

What we do

We write the four sentences into the contract before signature so that every request arrives with a number attached and a statement of what else it touches. Where a project is already running, we read the substitution log against the specification and establish the aggregate position rather than arguing about individual items. The pre signature work is part of the constructability and interface review. Where an owner’s representative carries this reading, support for owner’s representatives does the reading while they keep the relationship.

Questions people ask

Should an owner ever refuse a lead time substitution?

Rarely on the merits, because refusing usually means accepting delay that costs more than the product difference. The useful response is to accept subject to the cost difference being stated and the consequential effects identified. That converts an unconditional approval into a normal commercial transaction.

Who should review the technical equivalence?

The design team, because they wrote the performance requirement and carry professional responsibility for it. What the design team should not be asked to do is decide the commercial question, since they have no visibility of the trade contract price and no reason to ask about it.

What if the substitution is genuinely better?

Then say so and use it, and still ask for the number. A better product at a lower price happens, usually because the specified item was outdated. Establishing that in writing protects the decision later, when somebody asks why the building does not contain what the specification named.

Posted in Procurement and buyout Procurement Substitution Specification Owner

This is general information about construction contracts and is not legal advice.